Information We Collect
1. Personal Information:
We may collect the following types of personal information.
a) Name: We may collect your name to personalize your experience on our platform.
b) Email Address: We collect your email address for communication and account-related purposes.
c) Contact Information: We may collect your phone number or other contact information to facilitate communication.
d) Location Information: We may collect your location to provide localized services and improve user experience.
e) Posted Details: Any information posted on our platform is publicly available and you are consenting to store and transfer.
f) Standard Web Logs (CLF): Standard web log information typically includes a variety of data about the interactions between a web server and its visitors. We may record such information like IP Address, Client Identity, Browser Information etc.
2. User-Generated Content:
When you post ads on sanen.lk, we may collect information contained in your listings, including descriptions, images, and any other information you choose to provide.
3. Usage Data:
We collect information about your interactions with the Website, including pages visited, ads viewed, and other activities.
4. Cookies and Tracking Technologies:
Cookies are small pieces of data that websites store on a user's browser. They serve various purposes and are an essential part of modern web browsing and we will be/may using following cookies.
Session Cookies: These are temporary cookies that are stored on a user's device during a browsing session. They are essential for the proper functioning of websites that require user login or for shopping carts in e-commerce sites. Once the browser is closed, session cookies are deleted.
Persistent Cookies: Unlike session cookies, persistent cookies are stored on a user's device even after the browser is closed. They have an expiration date and remain valid until that date or until the user manually deletes them. Persistent cookies are often used for functions like remembering user preferences or for analytics tracking.
Secure Cookies: These cookies have an extra security measure. They are only transmitted over encrypted, secure connections (HTTPS), reducing the risk of interception by unauthorized parties.
First-party Cookies: These cookies are set by the website a user is directly interacting with. They are commonly used for tasks like remembering login details, language preferences, and other user-specific settings.
Same-Site Cookies: These cookies have an attribute that restricts when they are sent to the server. They can be set to only send cookies in same-site requests (requests originating from the same domain), which helps mitigate certain types of cross-site request forgery (CSRF) attacks.
Essential Cookies: These cookies are strictly necessary for the basic functioning of a website. They don't require user consent and are typically used for tasks like maintaining session information, remembering shopping cart contents, or ensuring security during online transactions.
Analytics Cookies: These cookies are used to collect data about how visitors interact with a website. This information is used to analyze and improve the website's performance and user experience.
Authentication Cookies: These cookies are used to authenticate users and grant them access to specific content or services.
Marketing and Advertising Cookies: These cookies track user behavior and interests to deliver more relevant advertisements. They can also limit the number of times a user sees a particular ad.
Preference Cookies: These cookies remember user preferences, such as language settings, font size, and other customizations, to enhance the user experience.
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for the following purposes.
1. Provide Services:
To facilitate ad posting, communication, and other services offered on the Website.
2. Personalization:
To personalize your experience and improve our services.
3. Communication:
To send you updates, notifications, and respond to your inquiries.
4. Analytics:
To analyze user behavior and improve our website's functionality and content.
5. Legal Compliance:
To comply with legal obligations and resolve disputes.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or when required by law.
1. Use of Google Analytics:
Google Analytics is a web analytics service provided by Google that allows website owners and marketers to track and analyze various aspects of their website's performance. It provides valuable insights into how users interact with a website, helping businesses make informed decisions to improve user experience and achieve their goals.
2. Facebook Analytics:
Facebook Analytics is a tool provided by Facebook that allows businesses and marketers to gather and analyze data related to their Facebook Pages, websites, apps, and other digital properties. It provides insights into user interactions, audience demographics, and overall performance metrics.
3. YouTube Videos:
If you upload any videos with any ad posting such videos will be uploaded to our YouTube channel and will be visible publicly on YouTube.
Your Choices
You have the following choices regarding your information:
1. Access and Update:
You may access, correct, or update your personal information through your account settings.
2. Marketing Communications:
You can opt out of receiving promotional emails by following the instructions provided in the email.
3. Account Deletion:
You may request the deletion of your account by contacting us at info@sanen.lk or use account deactivation from your profile.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
1. Encryption:
We use industry-standard encryption protocols (such as HTTPS) to secure data transmission between your browser and our servers.
2. Access Controls:
Access to personal information is restricted to authorized personnel who require it for legitimate business purposes. All personnel with access are bound by confidentiality agreements.
3. Firewalls and Intrusion Detection:
We employ firewalls and intrusion detection systems to monitor and prevent unauthorized access to our systems.
4. Regular Security Audits:
We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems.
5. Data Backups:
We maintain secure backups of user data to ensure that it can be recovered in the event of a data loss incident.
6. Employee Training:
Our employees receive training on data privacy and security practices to ensure they are aware of best practices and potential risks.
7. Use of SSL:
User Responsibilities
While we implement robust security measures, it's important for users to take certain precautions as well.
1. Password Protection:
Users should choose strong, unique passwords and refrain from sharing them with others.
2. Device Security:
Users should ensure that their devices (computers, smartphones, etc.) are protected with up-to-date security software.
3. Public Wi-Fi:
Users should exercise caution when using public Wi-Fi networks, as these can be less secure.
4. Phishing Awareness:
Users should be vigilant for phishing attempts and avoid clicking on suspicious links or providing personal information to unverified sources.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Disclosure
We do not engage in the sale or rental of users' personal information to third parties for marketing purposes without obtaining explicit consent. However, we may share personal information in response to legal obligations, to uphold our policies, to address claims of content infringement on others' rights, or to safeguard the rights, property, or safety of individuals.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@sanen.lk.
